Terms of Service

1. Contracting party

The contracting party and legal operator of the service is ArabData Ltd.

2. Eligibility and business use

You must have legal capacity to enter a contract and use the service for lawful business or professional purposes. If you use ArabData for an organization, you represent that you have authority to bind it to these Terms.

3. Accounts and workspaces

You are responsible for account credentials and authorized-user activity within the workspace. Membership, permissions, credits, reveals, and exports are subject to actual plan limits and technical controls.

4. Plans, credits, and reveals

• Starter: $49/month / 1,000 credits / solo workspace.
• Growth: $249/month / 6,000 credits / owner + 2 additional members.
• Scale: $499/month / 15,000 credits / owner + 5 additional members.
• Enterprise: custom pricing, credit volume, and team size.

Email = 1 credit, WhatsApp = 2 credits, Phone = 2 credits.

Unavailable channels are not charged, and the same Workspace + Business + Channel is not charged twice. Credits are service units, not currency or cash value.

5. Data accuracy

We work to verify business and contact information, but public and professional information changes. We do not guarantee that every field remains correct or available at all times. If you identify an error, use the correction channel in the Privacy Center.

6. Contact data is not consent

7. Acceptable use

The Acceptable Use Policy forms part of these Terms. Prohibited uses include unlawful spam, harassment, fraud, database resale, targeting minors, sensitive-trait targeting, or unlawful use in high-impact decisions.

ArabData’s interactive assistant is optional and answers general product and plan questions. When you submit a message, its content and limited context are sent to Google Gemini for a response. Google may use free-tier requests and responses to improve its services or review them under its terms. Do not send personal information, secrets or payment details. Use is subject to our Privacy Policy; the assistant has no permission to view company records, reveal contacts, or change lists or credits.

8. Ownership and license

ArabData retains rights in its software, taxonomy, structure, compilation, branding, and protected materials. You receive a limited, non-exclusive license to use the service and revealed data for your lawful internal business purposes, subject to plan limits and policies.

9. No resale or database replication

You may not sell, license, republish, or distribute ArabData or a substantial portion of it as a database, or use automated access or exports to reconstruct a competing database, unless expressly agreed in writing.

10. Billing, activation, and refunds

Payments are processed through PayPal as a payment processor and payment method. ArabData Ltd is the operator and seller of the service. Payments are completed via PayPal payment links for the selected plan and billing interval.

Subscription activation is not immediate upon payment; payment receipt is verified before activating the subscription and adding plan credits to your workspace. Activation is typically completed within 2 hours and may take up to 12 hours.

Subscriptions do not renew automatically at the end of the paid billing period. You may renew your subscription manually by purchasing a new period.

Cancellation and refund requests are governed by the ArabData Cancellation & Refund Policy. Requests are handled on a case-by-case basis by contacting info@arabdata.net with your order reference. Unfulfilled/pre-activation orders and verified duplicate charges are eligible for refund. Mandatory statutory consumer rights under applicable law cannot be waived.

11. Suspension and termination

Access may be suspended or restricted for unlawful use, security risk, material abuse, non-payment, or material breach of these Terms, subject to applicable law and contractual obligations.

12. Disclaimers and liability

To the extent permitted by law, the service is provided without an absolute guarantee that data or service will be error-free or uninterrupted. Nothing in these Terms excludes or limits liability that applicable law does not permit us to exclude or limit.

13. Governing law and disputes

These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Mandatory statutory consumer protections in your jurisdiction apply where they cannot lawfully be waived.

14. Changes and contact

For any legal or service inquiries, you can contact us at info@arabdata.net. We will update the effective date when material changes are made to these Terms.